Customer service and member retention
Excel in the fitness industry, by delivering outstanding customer care and member retention techniques.
Course curriculum
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Welcome
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Types of customer contact
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The Importance of Customer Service
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Communication Skills in the Fitness Environment
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Problem Solving Skills for Member Satisfaction
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Policies and procedures for smooth operations
About this course
- £25.00
- 59 lessons
- Earn 1 ICI CPD point on completion
- 6 months to complete
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