Indoor Cycling Institute

Creating financial projections

Developing a budget

Revenue and expense tracking

Forecasting and financial analysis

Understanding financial statements

Understanding the different software and technology used in indoor cycling studios

Heartrate training

Power training

Session profiling software

Implementing booking and payment systems

Troubleshooting common issues with technology and software

The importance of customer service in the indoor cycling industry

Techniques for providing exceptional customer service

Handling customer complaints and resolving conflicts

Building long-term relationships with clients

What kind of events to have

Planning and executing studio events

Collaborating with local businesses and organisations

Marketing events to increase attendance

Evaluating the success of events and making improvements

Identifying opportunities for growth in the indoor cycling industry

Expanding the studio's services and offerings

Scaling the business through partnerships and franchising

Staying ahead of industry trends and adapting to changes

Leadership styles and techniques

Building a high-performing team

Effective communication strategies

Developing a crisis management plan

Handling emergencies and unexpected situations

Communicating with stakeholders during a crisis

Building resilience: Identifying opportunities for improvement following a crisis

Studio maintenance policy

Cleaning schedule

Events

Other services your studio could offer

Instructor information

Secondary income streams for your studio

ICI Code of Conduct

Instructor self-evaluation form

Instructor performance evaluation form

Conflict resolution policy

First Aid Kit Checklist

Marketing plan template

Checklist for designing and scheduling an event

Event Evaluation and Improvement Checklist

Crisis Management Plan

Further learning

Assessment

Before you go